Media Relations Contact:
June 18, 2021
Face Masks Still Required Onboard DART Vehicles; Recommended in Outdoor Areas
The Transportation Security Administration (TSA) has recently revised its face mask policy, allowing public transit passengers to forego masks in outdoor areas. The face mask requirement for all transportation networks, including public transportation, remains in effect while onboard or indoors through September 13, 2021.
Dallas Area Rapid Transit (DART) will continue to require a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles including buses, trains and paratransit vehicles, Trinity Railway Express trains, in buildings and onboard the Dallas Streetcar.
Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties.
Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars and will continue to be available to all passengers.
If a DART passenger is concerned with someone not wearing a mask, they can contact DART Customer Service at (214) 979-1111, or use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play for free.
Staying Safe While Riding DART
DART remains committed to doing everything possible to keep both our patrons and employees safe through this pandemic. DART remains in close contact with local, state, and national health authorities, including the Texas Department of State Health Services and the CDC. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.
Cleaning and Protection
DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles and properties. In addition to thorough nightly cleanings, DART buses and trains are also cleaned on a rotating basis with hydrogen peroxide-based cleaning solutions to sanitize and disinfect each vehicle.
DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups and staying home if you feel sick or are experiencing symptoms.
To enforce social distancing practices and protect customer and employee well-being, all transit center waiting areas have been temporarily closed. DART riders can still use the outdoor areas for boarding buses and light rail vehicles.
You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.
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