|GoLink vehicles come
in all shapes and sizes!
While DART offers GoLink vans like the one pictured, you may also ride in vehicles similar to the ones provided by other rideshare services. Here are a few examples:
Five Keys to a Smooth Ride
1. All trips require an advance booking.
No walk-ons allowed.
2. If you need an ADA-accessible vehicle,
be sure to request it when booking.
3. Children ages 12 and under must be
accompanied by an adult.
4. Be ready. Vehicles depart briefly after
arriving at the pick-up point.
5. Need to cancel a trip? Be sure to do so before
the vehicle arrives, either via the app or
by calling 214-515-7272.
For the Inland Port Connect zone,
cancel by calling 877-631-5278.
|How can you get started with GoLink?
Here are a couple of examples to explain how the service works.
With the GoPass® app
Anthony needs a ride from his home to the DART Rail station located within his GoLink zone. His train is scheduled to depart in 27 minutes. Using the trip-planning feature in the GoPass app, he sees that a GoLink vehicle can drop him off at the station in 18 minutes. His fare would already be covered by the day pass he purchased in the app earlier that day, so he's all set and ready to make his connection.
Over the Phone
Maria wants to meet her friend for lunch, but she needs a ride from her apartment. Since she does not have the GoPass app, she calls 214-515-7272 (or 877-631-5278 in the Inland Port Connect zone) to book her trip and purchase her DART fare over the phone. The DART representative tells her she can pay with a credit card, a debit card or a GoPass Tap card. Maria chooses to pay with her GoPass Tap card, and the representative informs her that a GoLink vehicle will arrive in 14 minutes.