The tap card is a reloadable fare payment card from DART that gives qualifying riders a convenient way to pay for bus and train fares, at half the cost of the regular fare.
ALL OF DART, HALF THE FARE.
SAVE ON EVERY RIDE.
You may qualify for DART's new 50% off Discount GoPass® Tap card!
Go anywhere a DART bus or train can take you - for half the price! From work and school to shops and entertainment, your destinations are DARTable.
NOTE: A Regional fare is required for the Trinity Railway Express (TRE) west of CentrePort/DFW Airport Station, as well as the Trinity Metro or Denton County Transportation Authority (DCTA) systems.
Benefits of your Discount GoPass® Tap Card
Save 50% on regularly-priced fares.
Get the best fare every time you ride, automatically.
Never pay more than the total cost of a Reduced Day Pass in a calendar day, or the total cost of a Reduced Monthly Pass in a calendar month.
Reload your card at hundreds of participating retailers, online at GoPass.org or by calling DART Customer Service at 214-979-1111, Option 1.
Never lose your account balance if your card is ever lost or stolen.
Check your balance by managing your account online or over the phone.
WHO IS ELIGIBLE FOR THE NEW DISCOUNT GOPASS® TAP CARD?If you've met the qualifications for any of the following assistance programs, you automatically qualify for a Discount GoPass® Tap Card.
Children's Health Insurance Program
Special Supplemental Nutrition Program for Women, Infants and Children
Temporary Assistance for Needy Families
Comprehensive Energy Assistance Program
1. Gather proof of your current participation in one of the above qualifying assistance programs.
A current participant card or agency letter are valid forms of proof. They must have your name on them. Scan or take a clear photo of the document.
|2. Take your photo.
Have someone else take a headshot photo of you from the shoulders up, forward facing, square to the camera, with a plain neutral background. Do not wear a hat, sunglasses, or shaded glasses. Do not submit a selfie photo, a photo of a photo, or a photo or scan of your driver's license.
For tips on how to take a good photo with your cell phone, click here.
|3. If you have been provided a referral code, enter it. If not, tell us how you found out about the program - Parkland, etc.
|4. Click here to register online!
Call 972-482-6491 to register over the phone.
|5. Your Discount GoPass® Tap Card will arrive by U.S. Mail within 15 business days.
The card is free, but you must load it with at least $6 in value to get started - that's equal to two Reduced Day Passes.
Frequently Asked Questions
You can ride the Trinity Railway Express (TRE) as far west as DFW Airport/CentrePort Station. You will need to purchase a Regional fare beyond that, as well as on the Trinity Metro or Denton County Transportation Authority (DCTA) systems.
Like a prepaid card, you load value onto your Discount GoPass Tap card account before you start riding DART. Then, you simply touch the card to the electronic reader every time you board or transfer to a vehicle. Your fare deducts automatically.
They are located on buses and at rail stations. You do not need to tap as you exit or de-board.
There is no purchase or activation fee. However, there is an initial $6 minimum load.
You will need to provide your first name, last name, and current proof of participation in any of the qualifying assistance programs.
You also will be asked to provide an email address so you can manage your Discount GoPass Tap card account online. An email address is not required to obtain your card.
No. The card itself acts as proof of eligibility for a reduced fare.
Each familiy member must register individually, and each will receive his or her own Discount GoPass Tap card. When you apply for your tap card, upload your current participant card or agency letter from a qualifying assistance program and any documentation that lists all family members who also receive benefits.
Your card may take up to 15 business days to arrive in the mail. If it has been longer than that,
call DART's Tap for Half team at 972-482-6491.
Your Discount GoPass Tap card is valid for half-price fares through the expiration date on the decal on your card. Currently, the Discount GoPass Tap card pilot program is scheduled to expire on Dec. 31, 2022.
To renew your discount, you must visit DARTmart at Akard Station, provide documentation that you still qualify for the program, and receive a new expiration decal for your card.
If you did not renew your registration for 2022, your GoPass Tap card still works. You may use any funds remaining on your GoPass Tap account, but the system will now deduct a full local adult fare. However, the card will no longer serve as a reduced-fare photo ID without a current expiration decal.
DART will contact current participants in late 2022 to inform them of the pilot program's renewal status. If the pilot program is terminated, your card will default to a regular-fare GoPass Tap card.
The Discount GoPass Tap card is white and has your name, photo, and a pink sticker with the discount expiration date of Dec. 31, 2022. DART fare enforcement officers, police officers and bus operators know that anyone with this card qualifies for reduced DART fares.
No. The only requirement for the Discount GoPass Tap card program is that you are a participant in one of the qualifying assistance programs.
Your card is automatically registered when it's issued. As soon as you start using your card, you benefit from daily and monthly fare capping and account balance recovery.
If you provide an email address when you register, you will receive a message to remind you to fully register your card so you can manage your account online.
To create an online account, go to GoPass.org and click "Create New Account" at the top of the page. Once you have set up your GoPass Tap Account, you can reload your card, view your transaction history, and save payment methods online.
You can add value to your tap card with cash or credit at hundreds of retail locations, including 7-Eleven, ACE Cash Express, Tom Thumb, and many independent convenience stores. Find a location near you at GoPass.org under the "GoPass Tap" menu.
You also can add value to your account online at GoPass.org, or by calling DART Customer Service at 214-979-1111, Option 1.
When you receive your Discount GoPass Tap card, you must put at least $6 of value on your account. When you reload the tap card, you can add as little as $1 up to a total value of $200.
You can check the balance on your tap card by logging on to your account at GoPass.org or by calling DART Customer Service at 214-979-1111, Option 1.
Call DART Customer Service at 214-979-1111, Option 1.
No. Each person must have their own, unique Discount GoPass Tap card.
If you tap your card at the reader and see a yellow circle on the screen with the words "Low Card Balance," it means you have enough money for that trip - but you need to add funds before the next one.
If you see a red circle with an "X" and the words "Load Funds," then you do not have enough money in your account for the trip. You can still buy a Reduced Local Pass at the bus farebox or ticket vending machine (TVM). Your Discount GoPass Tap card will serve as your reduced-fare photo ID.
On trains, fare enforcement officers have handheld devices to verify that you tapped your card at the card reader prior to boarding.
When you tap your card, you are never charged more than the cost of a Day Pass (Local or Reduced) in a single day, or a Monthly Pass (Local or Reduced) in a calendar month. The system always gives you the "best fare."
For example, let's look at the following scenario:
|8:00 a.m.||You tap your card, $1.50 will be deducted for a Reduced AM pass.|
|11:30 a.m.||You board again and are charged nothing, because it is still within the AM Pass period.|
|3:00 p.m.||You board (tap) again, the system charges you $1.50 for a PM Pass.
Total fare for the day is only $3, exactly the cost of Reduced Day Pass.
If you tap your card mornings and afternoons for 16 days in a given month, you will have spent the same as a Reduced Monthly Pass - and for the rest of the month, you will pay nothing! You will still need to tap your card when you board, however.
If your card is lost or stolen, call DART Customer Service at 214-979-1111, Option 1, or log on to GoPass.org
DART will freeze your account so that no one can use your card. You will still retain any funds that remain on it. However, you will be asked to add a $6 minimum value to your new card. This will be added to the overall balance.
To see if you might be eligible for benefits, or to locate a Health and Human Services Commission (HHSC) office in your area, visit YourTexasBenefits.com. You also can visit the website for each of the qualifying assistance programs.
Please visit DART.org/TapForHalf or call DART Customer Service at 214-979-1111.